COVID-19 Updates

These new policies will improve your health and safety with us but have very little effect on your time with us, so you can still have fun and enjoy some of the best escape rooms around!

New COVID Secure Policies

  • Temperature Checks
  • Cleanliness
  • Personal Protective Equipment
  • Waiting Areas + Social Distancing

Although these new procedures are frustrating at times, they are to ensure our customers and staff are safe.

IF you have any of the symptoms of Coronavirus or have been in contact with anyone who has, we ask you to email us about your booking and please, do not come to Escape Hub and follow government legislation by self-isolating.

Temprerature Check

All our staff and customers will be asked to be temperature checked BEFORE entering our premises. If for any medical reasons you are unable to, we ask that you wear PPE throughout your visit with us.
If you are over the government guideline temperature of 37.8, we will refund your money but will not be allowing you to enter Escape Hub.

Personal Protective Equipment

Due to new government guidelines, face masks must be warn throughout your time at Escape Hub. Masks will be worn by our staff at all times when interacting with our customers. If for any reason you are unable to wear a mask and are exempt, then please let the staff members know.

We do ask for you to bring your own PPE, however, if you forget we will have a small stock of them just in case.

Face Masks

Waiting Areas + Social Distancing

Before entering Escape Hub you and your group will wait outside in one of the newly designated waiting areas signed with stickers and posters.

These areas will be socially distanced or shielded with screens from other groups waiting to enter Escape Hub. A member of staff will come out to you, temperature check and then bring each group in one at a time.

This is to ensure you do not cross paths with other groups for your own safety and can get on with enjoying the amazing escape rooms we have to offer!


We have installed CONTACTLESS hand sanitiser dispensers so you can wash your hands before and after your game.

We have also doubled the time between games, now with an hour to ensure a deeper clean to each room after every use. While also ensuring we are able to give you the great customer service we are known for and making sure you enjoy your time with us!

Contact Us

Tel: Currently Unavaliable

Visit Us

Royal Star Arcade, High Street, Maidstone, Kent
ME14 1JL

Escape Hub final (3)
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